Sayson Sayson AltiTouch 390 User's Guide

AltiTouch Plus User Guide 10 3. Connect the cords If you attached the stand to install the phone on a desk, route both the phone cord and power adapte

11 AltiTouch Plus User Guide 6. Install on a wall To install the Model 390 on a wall: Connect the cord to the wall jack (A). Coil the phone cord into

AltiTouch Plus User Guide 12 Screen and softkey setup 1. After phone is plugged in and powered up, Lift the Handset 2. If softkey labels appear

13 AltiTouch Plus User Guide 3. If softkey labels do not appear on screen, dial 1-866-732-8791 toll free to program your phone. 4. At voice prompt

AltiTouch Plus User Guide 14 6. The screen should now say “Accept Download from AltiTouch Slot 1” IMPORTANT! You must now select “YES” within 5 se

15 AltiTouch Plus User Guide Getting Started The AltiTouch Plus phone has pre-programmed softkeys to make call handling and managing calls easier. Th

AltiTouch Plus User Guide 16 extension from another phone. After the caller ID appears on the screen, your time will be set. The Time and Date will g

17 AltiTouch Plus User Guide cradle the idle screen will go away for 7 seconds. If you need the idle screen functions immediately, press the speaker b

AltiTouch Plus User Guide 18 Tip: Only more advanced users that know the AltiGen keycodes should use Flash key. Most users will never use this key. Fo

19 AltiTouch Plus User Guide Handling Calls When you are connected to a caller, you can use the softkeys to transfer callers, place them on hold, park

AltiTouch Plus User Guide 2 AltiTouch Plus User Guide Last Revised: June 18, 2002

AltiTouch Plus User Guide 20 Retrieving calls with Syspark+ Syspark+ allows you to see all the parked calls on your system. If you have either forgott

21 AltiTouch Plus User Guide 2. Press the Pickup softkey to retrieve the call. If you want to see more information about the parked calls, you can us

AltiTouch Plus User Guide 22 Transferring Calls You can transfer calls to: 1. Another extension 2. Another outside number 3. Directly to a voice-ma

23 AltiTouch Plus User Guide 4. Wait for the third party to answer 5. Announce the transfer 6. Press the Hangup key to complete the transfer To tra

AltiTouch Plus User Guide 24 Conference Calls Conference calling is supported for up to six parties with the AltiGen system. While connected to the fi

25 AltiTouch Plus User Guide them to hold. The AltiServ system intelligently gives the caller waiting the option of holding for you, leaving a voicema

AltiTouch Plus User Guide 26 indicating that you have another call waiting. At this point, you can 1. Ignore the call waiting and let the AltiGen sys

27 AltiTouch Plus User Guide Making calls Note: If you are unable to make calls within certain area codes, check with your system administrator for an

AltiTouch Plus User Guide 28 Deleting the Redial List 1. Press to view the Redial List. 2. Press the DeleteList softkey. 3. Press the Delete softkey

29 AltiTouch Plus User Guide Using the Dial Menu Screen From the Idle State screen, press the Dial softkey and you will see the Dial Options Screen

3 AltiTouch Plus User Guide Sayson Technologies Ltd. will not accept liability for any damages, including long distance charges, which result from un

AltiTouch Plus User Guide 30 LastClr – Dial Last Caller Pressing this button will dial the last person that called you. SySpeed – System Speed Dial Pr

31 AltiTouch Plus User Guide Note: It is normal to hear a beep and a short pause before the directory services screen appears. If nothing happens afte

AltiTouch Plus User Guide 32 the list of extensions in that range of last names. The next screen will look like this: The softkey definitions are as

33 AltiTouch Plus User Guide The 1stName and ExtNum softkeys work like this example except the sort order of the extension list is different. SySpeed

AltiTouch Plus User Guide 34 The next screen will look like this: Use the and keys to move the cursor to the desired item. You can also use the

35 AltiTouch Plus User Guide Paging From the Idle Screen 1. Press the More softkey 2. Press the Paging softkey Then you will see the Paging Options s

AltiTouch Plus User Guide 36 Retrieving and Answering calls Press the Pickup key and you will see Ringing and Parked Call Pickup Screen. This screen a

37 AltiTouch Plus User Guide SysPrk – System Call Park Pickup A system parked call can be picked up at another station by pressing this button. You wi

AltiTouch Plus User Guide 38 Regular – AltiMail Service This softkey will access the AltiMail system. For more information on how this service works

39 AltiTouch Plus User Guide running on the server. Your administrator can also configure your extension so that you do not have to enter your passwor

AltiTouch Plus User Guide 4 CONTENTS Introduction ...7 What’s New wit

AltiTouch Plus User Guide 40 and time of the messages as in the following example. To go back to the first screen use the button. To play messages

41 AltiTouch Plus User Guide 2. Press the Delete softkey 3. Wait for the screen to refresh To Save messages 1. Move the cursor ! to the message hea

AltiTouch Plus User Guide 42 DND – Do Not Disturb Pressing this key will toggle the Do Not Disturb feature on and off. While activated, all your calls

43 AltiTouch Plus User Guide Status – Feature Status Check Retrieves an announcement about currently activated telephone features. In addition, the d

AltiTouch Plus User Guide 44 Wait – Status Not Ready Tells the system not to route workgroup calls to this extension. Warning: if you press this butto

45 AltiTouch Plus User Guide • Speaker light flashes and the display shows Microphone muted: a call is muted. Press to take the call off mute. Telep

AltiTouch Plus User Guide 46 Station Speed Dial Dial #77 and the 2-digit speed dial number. These are private speed dial numbers accessible from your

47 AltiTouch Plus User Guide Operator is not available and to leave a message in the Operator’s mailbox. To activate this feature, press #39. When it

AltiTouch Plus User Guide 48 2. Press the AddNew softkey. 3. Enter the number using the dial pad. You can enter up to 24 digits. Hyphens will be aut

49 AltiTouch Plus User Guide key twice. For example, to enter ‘R’ press three times. The cursor will advance to the next space after a delay of 2 se

5 AltiTouch Plus User Guide SysPrk+ - System Call Park Plus Pickup...37 ExtPrk – Personal Call Park Pickup...

AltiTouch Plus User Guide 50 5. To change the name, use the Backspace softkey or to erase letters. Use the dial pad and the NextSpace softkey to add

51 AltiTouch Plus User Guide Deleting an Entry from the Directory 1. Find the entry you would like to delete. 2. Press the Delete softkey. 3. Press

AltiTouch Plus User Guide 52 Using the Callers List The Callers List records the last 100 callers in the order which they called. The telephone displa

53 AltiTouch Plus User Guide Copying from the Callers List to the Directory When the number is displayed in the Callers List, press . The display will

AltiTouch Plus User Guide 54 2. Press the Delete softkey. 3. Press the Delete softkey again to confirm. The display shows Item is erased. Deleting all

55 AltiTouch Plus User Guide FAQ Why don’t numbers I return from the callers list connect? When returning a call from an outside caller, you must ad

AltiTouch Plus User Guide 56 Can I turn off the light on the screen? No. You can only adjust the contrast of the display. Why can’t I hear a caller

57 AltiTouch Plus User Guide How can I get the Softkeys back when they disappear after I hang up the phone? Pick up the handset or press the speaker

AltiTouch Plus User Guide 58 mute). Use the Hold softkey to hold and the back to retrieve. Review the section Handling Calls. Why does the phone hang

59 AltiTouch Plus User Guide can answer incoming calls using the FlashAns softkey. How do I see view the time and date? Simply press the key on your

AltiTouch Plus User Guide 6 Using the Callers List...52 Viewing the Callers List...

AltiTouch Plus User Guide 60 Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from

61 AltiTouch Plus User Guide arising from the customers use of or inability to use this telephone, either separately or in combination with other equi

AltiTouch Plus User Guide 62 sales representative. Note: Repairs to this product may be made only by the manufacturer and its authorized agents, or by

63 AltiTouch Plus User Guide This symbol on the product is used to identify the following important information: Use only with a CSA or UL certified C

AltiTouch Plus User Guide 64 10. To reduce the risk of electric shock do not disassemble this product, but have it sent to a qualified service person

65 AltiTouch Plus User Guide US Regulations – Please Read Carefully Federal Communications Commission (FCC) Notice FCC registration number: This telep

AltiTouch Plus User Guide 66 right to file a complaint with the FCC, if you believe it is necessary. • If a network interface jack is not already inst

67 AltiTouch Plus User Guide operation. To determine the total REN allowed on your telephone line, consult your local telephone company. Hearing aids

AltiTouch Plus User Guide 68 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the

7 AltiTouch Plus User Guide Introduction This manual covers the use of the AltiTouch Plus phone with the AltiGen phone system. The AltiTouch provides

AltiTouch Plus User Guide 8 Installation and Setup Physical setup Installation If your AltiGen dealer has already setup your phone, please skip to t

9 AltiTouch Plus User Guide